This contractual document will govern the General Conditions for the purchase of tickets (hereinafter, "Conditions") through the website https://entradas.mokaibeachclub.com, owned by MOKAI BEACH CLUB under the trademark of MOKAI BEACH CLUB, hereinafter, PROVIDER, whose contact details also appear in the Legal Notice of this Website.
These Conditions will remain published on the website for the USER to reproduce and save as confirmation of the contract, and may be modified at any time by MOKAI BEACH CLUB. It is the USER's responsibility to read them periodically, as those in effect at the time of purchase will apply.
Contracts will not be subject to any formality except in the cases expressly stated in the Civil and Commercial Codes and in this or other special laws.
Acceptance of this document implies that the USER:
These terms and conditions will be valid indefinitely and will apply to all purchases made through the PROVIDER's website.
The PROVIDER informs that the business is responsible and aware of current legislation, and reserves the right to unilaterally modify the terms and conditions, without affecting goods or promotions that were purchased prior to the modification.
On the one hand, the PROVIDER of the tickets purchased by the USER is MOKAI BEACH CLUB, with registered office at Registered office: C. Ignacio Zuloaga, 6, 28522 Rivas-Vaciamadrid, Madrid, España
, , and customer service telephone number
And on the other hand, the USER who purchases the tickets on the website, and is responsible for the accuracy of the personal data provided to the PROVIDER.
The purpose of this contract is to regulate the contractual sales relationship between the PROVIDER and the USER at the time the latter accepts the corresponding box during the online purchasing process.
The contractual sales relationship entails the delivery, in exchange for a specific price publicly displayed on the website, of a specific product.
When the USER identifies errors in the data published on the website or in the documents generated by the contractual relationship, they may notify [email protected] so that MOKAI BEACH CLUB can correct them as soon as possible.
In order to access the products or services offered by the PROVIDER, the USER must be of legal age or a minor with sufficient capacity to make the purchase. To do so, the USER must freely and voluntarily provide the personal data requested. These data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR), on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Organic Law 3/2018 of December 5 (LOPDGDD), on the protection of personal data, as detailed in the Legal Notice and Privacy Policy of this website.
Once the desired ticket(s) have been selected, please be advised that, in accordance with the requirements of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), the contracting procedure will follow these steps:
Unless otherwise stipulated in writing, the placing of an order to the PROVIDER will imply the acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER unless expressly accepted in advance and in writing by the PROVIDER.
The PROVIDER will not ship any order until it has verified that payment has been made.
Tickets will be sent to the email address you have provided, or they can be downloaded from the same purchase page once the process has been completed.
Shipping or downloading will be immediate once payment for the order has been confirmed.
Failure to execute the distance contract
If the contract cannot be executed because the contracted event does not take place within the scheduled time, the USER will be informed that they are entitled to cancel the order and receive the Refund of the full amount paid at no cost, and without any liability for damages attributable to the PROVIDER.
In the event of unjustified delay on the part of the PROVIDER in refunding the full amount, the USER may claim payment of double the amount owed, without prejudice to their right to compensation for damages suffered in excess of that amount.
The PROVIDER will not assume any liability if delivery of the purchased ticket is not made due to the information provided by the USER being false, inaccurate, or incomplete.
The USER will have the right to suspend payment of any outstanding portion of the price of the purchased product until the PROVIDER complies with the obligations established in this contract.
It is the USER's responsibility to verify the products upon receipt and to present any reservations and claims that may be justified.
In the event that If the contract does not entail the physical delivery of any product, but rather the activation of a download on a website, the PROVIDER will inform the USER in advance of the procedure to follow to complete this download.
The USER has a period of fourteen calendar days, counted from the date of receipt of the product or from the conclusion of the purchase agreement in the case of a service provision, to exercise the right of withdrawal, regulated in Article 102 of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, hereinafter RDL 1/2007. If the PROVIDER fails to comply with the obligation to provide information and documentation regarding the right of withdrawal, the deadline for exercising it will end twelve months after the expiration date of the initial withdrawal period, in accordance with Article 105 of RDL 1/2007.
The right of withdrawal will not apply to the contracts referred to and listed in Article 103 of RDL 1/2007, and which are related to here. Specifically, and with regard to the provision of our services, the following are exempt:
Any complaint that the USER deems appropriate will be addressed as quickly as possible and may be submitted to the following contact addresses:
Online Dispute Resolution
In accordance with Article 14.1 of Regulation (EU) 524/2013, the European Commission provides a free platform for the online resolution of disputes between the USER and the PROVIDER, without the need to resort to the courts, through the intervention of a third party, called the Dispute Resolution Body, which acts as an intermediary between the two parties. This body is neutral and will engage with both parties to reach an agreement, and may ultimately suggest and/or impose a solution to the dispute.
Link to the ODR platform: http://ec.europa.eu/consumers/odr/
The parties shall not be liable for any failure due to force majeure. Fulfillment of the obligation will be delayed until the event of force majeure ceases.
The USER may not assign, transfer, or transfer the rights, responsibilities, and obligations contracted for in the sale.
If any provision of these terms and conditions is deemed void or impossible to enforce, the validity, legality, and enforceability of the remaining provisions will not be affected in any way, nor will they be modified in any way.
The USER declares that they have read, understood, and accepted these Terms and Conditions in their entirety.
All sales and deliveries made by the PROVIDER shall be deemed subject to these Terms and Conditions.
No modification, alteration, or agreement contrary to the Commercial Proposal of MOKAI BEACH CLUB or the provisions herein shall be effective unless expressly agreed in writing by the PROVIDER, in which case these specific agreements shall prevail.
The prices indicated for each ticket include Value Added Tax (VAT) or other applicable taxes. These prices, unless expressly indicated otherwise, do not include shipping or communication costs, handling, or any other additional services or ancillaries to the purchased product.
The prices applicable to each event or ticket are those published on the website and will be expressed in euros. The USER assumes that the economic value of some products may vary in real time.
Before making the purchase, you can check all the details of the quote online: tickets chosen, quantities, price, availability, processing fees, charges, discounts, taxes, and the total purchase. Prices may change daily until the order is placed.
Once payment has been made, prices will remain the same whether or not additional tickets are available.
All payments made to the PROVIDER will result in the issuance of an invoice in the name of the USER or the company name provided at the time of placing the order. As a general rule, no invoice is sent. If you wish to receive one, you must request it through any of the methods made available by the PROVIDER. The PROVIDER informs you that you may revoke this decision at any time.
For any information regarding the order, the USER may contact us by email at [email protected].
PREMIUMCOVER SL, under the PREMIUMGUEST trademark, with registered office at Avda. Diagonal 433 BIS 3-2, BARCELONA, NIF B70688536, is responsible for the financial transactions on this website and offers the following payment methods:
The USER may use a coupon or discount code before completing the purchase, if they have one.
Security Measures
The website uses information security techniques generally accepted in the industry, such as SSL, data entered on a secure page, firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/customer agrees that the provider may obtain data for the purpose of authenticating access controls.
The PROVIDER undertakes not to allow any transaction that is considered illegal by the credit card brands or the acquiring bank and that may or has the potential to damage their goodwill or negatively influence them.
Under the card brand programs, the sale or offer of a product or service that does not comply with all laws applicable to the Buyer, Issuing Bank, Merchant, or Cardholder(s) is prohibited.
Any item available on our website can be added to the cart. Only the items, quantity, price, and total amount will be displayed. Once the basket is saved, if applicable, the taxes will be calculated. charges, and discounts based on the payment information entered.
The shopping carts have no administrative obligation; they are simply a section where you can simulate a quote without any commitment on either side.
From the shopping cart, you can place an order by following these steps for proper completion:
Once the order is processed, the system instantly sends an email to the PROVIDER's management department and another to the USER's email confirming the order.
If any of these terms and conditions are deemed unlawful, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any of the remaining conditions.
The PROVIDER may, without prior notice, suspend or terminate the USER's access to its services, in whole or in part, if the USER fails to comply with the obligations set forth in this contract or any applicable legal provision, license, regulation, directive, code of practice, or policy.
When the PROVIDER exercises any of its rights or powers Under this Clause, such exercise will not prejudice or affect the exercise of any other right, power, or remedy that may be available to the PROVIDER.
The warranties will comply with the provisions of the Title referring to "Warranties and After-Sales Services" of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, which can be accessed by clicking here
These terms and conditions shall be governed by or construed in accordance with Spanish law insofar as it is not expressly provided for. Any dispute arising from the provision of the products or services covered by these Terms and Conditions shall be submitted to the courts and tribunals of the USER's domicile, the place of performance of the obligation, or the location of the property, if it is real estate.